- Shopping guide
- Payment/Distribution
Shopping process
I. Account creation
a. Use your email to register a Chipsgo account and log in with this account to enjoy online inquiry and quotation.
II. Procurement process
1. Online purchasing process
a. Check products: Quickly search through the search engine, or enter easily through the category list.
b. Add to cart: Add found products to your cart.
c. Generate an order: Supplement the delivery address, invoice information, and select the payment method to generate an order online.
d. Order delivery: After Chipsgo receives your order and payment, it will prepare and deliver the goods for you as soon as possible.
2. Quick procurement process
a. Check products: quickly search by SKU number and add in batches.
b. Add to shopping cart in batches: Add the found products to the shopping cart in batches.
c. Generate an order: Supplement the delivery address, invoice information, and select the payment method to generate an order online.
d. Order delivery: After Chipsgo receives your order and payment, it will prepare and deliver the goods for you as soon as possible.
3. Inquiry and quotation process
a. Inquiry portal: If you cannot find the product you want, you can add an inquiry form in your personal center.
b. Inquiry processing: Chipsgo customer service will handle your inquiry needs as soon as possible and feedback suitable products to you online.
c. Online purchase: You can add items to your shopping cart, place an order, and purchase online.
4. After-sales process
a. After-sales situation: When you encounter the following problems, you can apply for after-sales: returns and exchanges, invoice issues, repairs, contract compensation, missing parts, transfers, refunds, and returns.
b. After-sales submission: You can submit after-sales requirements on the order list page.
c. After-sales processing: Chipsgo customer service receives your request and will handle your after-sales needs as soon as possible.